Returns and refunds
- You are welcome to return thread within 30 days of purchase. No return authorization is required. Please provide enough information to find your order.
- We refund the cost of your thread if it is in saleable condition.
- We do not refund shipping unless we caused the problem (e.g. shipped the wrong product). In that case we refund your shipping and the cost of returning the thread to us.
- Any credit agreed upon must be claimed within 30 days of initial purchase.