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10/102024 - 7:45 AM Eastern - Operations are still impacted by Tropical Storm Helene, and they have been since 09/26/2024.
Same day shipping is currently not guaranteed. Thank you for your understanding.
Our community sustained widespread damage, but everyone here is okay. Power is restored, but internet and phones are still down.
We had a very heavy backlog of orders placed after 3:00 PM Eastern on 09/26/2024. All backlogged shipments have been processed. The process is time consuming, because we have to shuttle orders about 1.5 miles through heavy traffic while also yielding to line crews and emergency personnel. We also have to navigate around a sinkhole along the way.
USPS Customers - Please note that our local post office is handling mail for neighboring communities. As of yesterday evening, they were still running on a backup generator. It would be safe to say expect time in transit delays.